Cancellation & Refund Policy

Cancellation and refund rules may vary by property and booking type. This page provides general guidance.

Cancellation Rules

• Cancellation eligibility depends on the property’s cancellation policy shown at booking time.
• Some bookings may be non-refundable or partially refundable.
• No-show cases may not be refundable.

Refund Processing

• If eligible, refunds are initiated to the original payment method.
• Refund timelines depend on the payment gateway/bank (usually 5–10 business days).

How to Request Cancellation

• Use the booking confirmation details or contact our support with Booking ID.
• We may require verification (email/phone) before processing.

Important: Any convenience fee, gateway fee, or property charges may be non-refundable depending on policy and circumstances.