Privacy Policy

This policy explains how Ghoomein Booking collects, uses and protects your information when you use our website and services.

Information We Collect

• Booking details: name, phone, email, check-in/out dates, guest count and booking preferences.
• Technical info: browser/device details, IP address, basic analytics and cookies (see Cookie Policy).
• Payment info: payments are processed by payment gateways (e.g., Razorpay). We do not store card/bank details.

How We Use Your Information

• To process bookings and send booking-related communication.
• To provide support and resolve issues.
• To improve site experience, security and prevent fraud/abuse.
• To comply with legal obligations.

Sharing of Information

• We may share booking details with the accommodation partner to confirm your stay.
• We may share necessary information with service providers (payment gateways, email/SMS tools) only to perform services.
• We may disclose information if required by law or to protect our users and platform.

Data Retention

We retain booking records for operational and legal purposes. We take reasonable steps to protect stored data.

Your Choices

• You can request correction of your personal data (subject to verification).
• You can opt out of marketing communications (if any) by using the unsubscribe option.

Contact

For privacy-related requests, contact us at: support@ghoomein.co.in (replace if different).